FAQ

FAQ

We are a manufacturer located in Istanbul, Turkey.
We provide samples to our customers. The regular product price will be charged for the sample, and the shipping cost will be paid by the customer.
Yes, we can customize colors, fabrics, logos, or dimensions depending on the product. Please contact us for details and minimum requirements.
Yes, we can add your company logo to certain products. Minimum order quantities may apply.
Yes, we offer ODM services. We’d love to collaborate with you on your brand.
Yes, we can provide high-quality photos, videos, and even 3D models upon request.
Yes, we can consider discounts for multiple container loads of mixed goods or bulk orders of individual items. Please contact our sales team and get our catalog for your reference.
There is no MOQ (Minimum Order Quantity) for non-customized products.
We take 50% prepayment when you place the order, and the remaining 50% should be paid after the documents are prepared.
This depends on the CBM of your shipment and the shipping method. When requesting shipping cost information, we kindly ask you to provide details such as the product codes and quantities, your preferred shipping method (by air or sea), and the port or airport of destination. We would greatly appreciate it if you could take a few minutes to share this information with us, as it will help us estimate the cost accurately.
Yes, we can handle all logistics, including shipping to your preferred port or warehouse. We can also work with your forwarder if you have one.
We provide all standard export documents: Invoice, Packing List, Certificate of Origin, and Bill of Lading. Other documents can be arranged upon request.
This depends on the products you select and the quantity ordered.
All our products come with a 2-year warranty.
This depends on your business profile and the potential of your market. Please contact us for further discussion.
Yes, we can share audit reports or certificates upon request (ISO, etc.)
You are always welcome to visit our factory in Istanbul. Please contact us in advance so we can arrange your visit.